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21 3/4" Countertop Microwave Oven with PrintShield™ Finish - 1200 Watt

Model # KMCS1016GBS

 2.0 out of 5 (11 Reviews)

Available in 2 Color(s)

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This versatile countertop microwave delivers the beauty of an easy-cleaning, smudge-resistant PrintShield™ finish, the speed and accuracy of nine sensor-driven and pre-programmed cooking cycles, precise timed defrosting, plus convenient electronic controls and LED displays. The 13 1/2" turntable is recessed to maximize the large 1.6 cu. ft. capacity. Available 30" or 27" Trim Kits provide a sleek built-in look when paired with a single wall oven.

Features:

  • 1200-Watt Microwave Cooking Power for fast cooking and defrosting
  • Large 1.6 Cu. Ft. Capacity to pair with a wall oven or range
  • 13 1/2'' Recessed Turntable rotates to help food cook evenly
  • 9 Quick-Touch Cycles Including Six Preprogrammed Sensor Cycles
  • Accepts 30- or 27-Inch Trim Kit to install in an existing cutout
  • Stainless Steel Cabinet to complement your kitchen and appliances
  • Electronic Controls with LED Display of programming functions
  • Easy-Clean PrintShield™ coating resists smudges and fingerprints
  • Timed Defrost to give cooks more control of the defrosting cycle
Certifications
Prop65 Standard
Dimensions
Carton Depth 20.15
Carton Height 14.75
Carton Width 24.5
Gross Weight 59
Net Weight 0

AB1200 Product Details

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

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2.0

out of 5 (11 Reviews)

27% of reviewers recommend this product.

Keypad & Display failed just out of warranty

Submitted by ShawnS - 11/29/2019

I've always had Kitchenaid appliances and considered them top notch. Just bought a whole suite of Kitchenaid appliances for my kitchen remodel. Spent $9000 with them including this $600 microwave to match the collection. Now just out of warranty the microwave keypad and display are not working. Called help line and they just tell me they won't help (after speaking with two levels of managers in their care resolution department). Now I have a $600 microwave for the landfill. Do not buy this microwave!! I'm seriously disapointed that my loyalty is not worth anything to Kitchenaid. I don't think I will be buying another Kitchenaid appliance again with this kind of disregard for the customer experience. I cannot recommend purchasing any Kitchenaid appliances to my friends and family.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Do not buy

Submitted by DannyO1 - 11/16/2019

I purchased this product new in January 2018 and the control panel crystals failed before the product was even 2 years old. I cannot read the time or settings. Kitchenaid is unwilling to help because the one year limited warranty expired. Replacement parts are not available, so I have to spend another $500 to replace it. Not what I expected from KitchenAid. Do not buy this product.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Touchpad does not work

Submitted by NascarTjan - 10/31/2019

Bought this microwave with all all other KA black stainless appliances for our new home. We love the black stainless color but in less than 1.5 yrs of limited use (my wife and I) the touchpad stopped working. Doesnt seem right to invest premium money for KA and have it break. All other KA appliances have been great.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Depth in specs is incorrect, should be 18"

Submitted by Carol6347 - 6/12/2019

Can't accurately rate the model because KA is in the process of exchanging with no hassle due to nonfunctioning power button. Do want to alert KA and buyers that the actual depth is 18" due to bulge at the back which my prior model did not have. Also, the plug is a straight in plug vs a side plug which can make a difference in your measurements. Formerly owned KCMS1555RSS2, and the door is much stiffer on the new model. I've had a few "door" messages as well when the door was fully closed. This unit seems to require longer time settings and the colon between the hour and minutes flashes continuously, which is unusual. I've only had the unit a short time and use has been limited due to the power button failure so I can't really be sure, whether I just haven't adjusted to the "feel" of the new unit, have a unit with more than one problem or if I just don't like the new model as much as my old one. Primary concern is alerting all to the depth being inaccurate which resulted in having to have an electrician move the outlet in the built in cabinet for a better fit. Prior post on the other 213/4 " model was in error. Hopefully, KA will take it down.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Good features

Submitted by Reddog2 - 5/23/2019

Good quality And functionality. All the built-in ovens were to deep for my cabinet opening. I used this counter top with a trim kit and it fit well.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Terrible

Submitted by Dlpick - 3/1/2019

I sold appliances for 13 years and always felt good about Kitchen Aid, and for the most part probably still do-all except for this microwave! Replaced a KA I had for 10 years with this one, half the features of my old one, terrible hot spots on food, four minutes to warm up soup/chili. I'd say it more like 800 watts, vs the 1200 claimed, very disappointed -should have bought the unbranded Maytag....
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Well built

Submitted by Margill - 2/25/2019

Brand new with greAt features. Do not know the long term reliability.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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So disappoimted

Submitted by katedid - 1/3/2019

Purchased within a month. When opened the box the styrofoam was broken as well as the turntable support. The published dimensions were incorrect and the appliance will not fit in my under cabinet microwave shelf. Use on the counter is poor - the metal/plastic "feet" make it slide all over the place. Requested help to find rubber "feet" from Kitchenaid. So far no response. It could have been a great product, works well, but too many issues right now.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Very Disappointed

Submitted by agfitz - 11/5/2018

I purchased this for my new home. I have been using it less than a month. It does not work as it should. I must push the numbers on the control panel several times before if at all getting a response. I cannot push any numbers for the potato or frozen entree option so have to use the default of 1 and 10 oz. I must hold the open door button about 5 seconds before it will open. My dealer took it in for "repair" but brought it back the same. I am hoping KitchenAid will replace it. I would rather have another model. NO I WOULD NOT RECOMMEND THIS PRODUCT.
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No, I do not recommend this product
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Trust the reviews

Submitted by rhonda501 - 6/12/2018

I purchased this microwave in January despite the poor reviews because all my other appliances are Kitchenaid. It is only June and the microwave is broke. Kitchenaid is supposedly going to replace the microwave. We'll see.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Color is awesome

Submitted by great gran - 3/26/2018

Microwave is so quiet. Built it in above the oven. Both fit my existing space perfectly.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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