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KitchenAid Logo

24" Countertop Microwave Oven - 1200 Watt

Model # KMCS3022GSS

 3.2 out of 5 (156 Reviews)

Available in 2 Color(s)

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Our roomiest countertop microwave expands your culinary horizons even beyond its spacious 2.2 cu. ft. capacity with nine sensor-driven and pre-programmed cooking cycles to eliminate guesswork, precise timed defrosting, plus convenient electronic controls and LED displays. The 16 9/16" turntable is recessed to maximize the oven's extra-large capacity. Available 30" or 27" Trim Kits provide a sleek built-in look when paired with a single wall oven.

Features:

  • 1200-Watt Microwave Cooking Power for fast cooking and defrosting
  • 16 9/16'' Recessed Turntable rotates to help food cook evenly
  • Extra-large 2.2 Cu. Ft. Capacity complements a wall oven or range
  • 9 Quick-Touch Cycles Including Six Preprogrammed Sensor Cycles
  • Accepts 30- or 27-Inch Trim Kit to install in an existing cutout
  • Stainless Steel Cabinet to complement your kitchen and appliances
  • Electronic Controls with LED Display of programming functions
  • Timed Defrost to give cooks more control of the defrosting cycle
Certifications
Ada Compliant Yes
Prop65 Standard
Ul Yes
Controls
Control Location Right
Control Type Electronic Touch
Display Color White
Electronic Display Type LED
Microwave Selections Add 30 Seconds; Beverage; Control Lock; Cook Power; Cook Time; Cook/Start; Defrost; Dinner Plate; End of Cycle Signal; Favorites; Fresh Vegetable; Frozen Entree; Frozen Vegetable; Pause; Pizza; Popcorn; Potato; Soup; Timer
Number of Convenience Control Pads 6
Number of Keypads 1
Number of Power Levels 10
Number of Quick Touch/one-touch Selections 9
Number of Sensor Control Keypads 6
One Touch Cooking Yes
Scrolling Electronic Display No
Details
Cavity Finish Powder Coat
Clock Yes
Door Opening Direction Left
Grill No
Microwave Configuration Countertop
Microwave Type Countertop
Turntable Recessed
Work Surface Light No
Dimensions
Carton Depth 22.5
Carton Height 16
Carton Width 26.75
Gross Weight 59
Net Weight 0
Electrical
Power Cord Included Yes
Exterior Details
Cabinet Color Stainless
General
Microwave Interior Light Incandescent
Microwave Details
Door Release Push Button
Number of Microwave Racks 0
Sensor Cooking Yes
Turntable Diameter Size 16.563
Oven Details
Convection No
Cooking Power 1,200
Smart Compatibility
Connectivity No
Smart Appliance No
Works With No
Ventilation Details
Blower Type Forced Air
Fan Speed Indicator No
Night Light No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

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3.2

out of 5 (156 Reviews)

53% of reviewers recommend this product.

Runs quiet, wish it had some other features

Submitted by Virtualmedia - 12/4/2019

Overall I like this microwave and it is much quieter than my previous GE microwave. I also bought this because I know Kitchen Aid makes a quality product. My comparison below is with my old GE I replaced. A couple basic features I wish it had are: - 1 touch for cooking time. For example if you want to heat a cup of water for 2 mins you could press the 2 button and it know you want 2 mins time and starts - instead you have to hit 2-0-0 and then start. (4 touches verses 1 touch w/ my GE). - The open/close button is very stiff, you really have to press hard to open the door - Back lit control panel so you can see it in the dark. For the above reasons, this is why I only gave it 4 stars overall.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Absolutely Horrendous

Submitted by satish - 12/2/2019

The worst purchase of my life. My brand new house came with brand new Kitchen Aid Microwave. I was very happy that it was kitchen aid because I heard good things about them. However I personally never owned anything kitchen aid. This microwave broke within 4 months. The time display is odd. It never really worked the way it should and broke anyways in the first month itself. Thank god I took the warranty and the extended warranty. The first time it broke, they supposedly replaced with one other brand new microwave. Now this microwave stood for one year almost exactly and then boom. Its gone. My old town home has a GE microwave and it is still working and its more than 10 yrs now. Touch wood. I am going to never buy kitchen aid again. Oh i forgot about the extended warranty. Apparently, extended warranty is also bad from kitchen aid. They don't repair or replace over the counter microwaves. WOW. What a clause. I mean then what is the point of extended warranty and its in the fine print obviously. So for all the folks who are thinking to buy Kitchen Aid stay away.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Odd Issues

Submitted by Mryno - 11/30/2019

The microwave works pretty well when it's working. We've noticed some weird behavior, though. After setting the time, within a month or so, it will be replaced by "00:00" and we'll have to settle time again. Seems like it happens after closing the door but only once within a month of setting it. It also comeson randomly when you close the door with no timer counting down. It will also freeze on a number counting down and just keep hearing. It's actually probably pretty dangerous. We just keep an eye on it. We've only had it a little over a year. Pretty disappointing considering the price and the brand. We love the rest of our KitchenAid appliances. This microwave is not great, though.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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I love KitchenAid appliances.

Submitted by Poooey - 11/25/2019

This microwave was purchased in 6/2018 when we had our house built. I have never had any issues or had to replace any KitchenAid appliances in my entire life until this microwave. Even though my one year warranty had expired, the company took care of me and delivered me a new one free of charge in an exceptional quick turn around.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Open button broke w/in 4 months display now broken

Submitted by Derek idaho - 11/25/2019

This was the second replacement for 2 prior broken kitchenaid microwaves. Now looking for replacement parts.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Defective out of the box

Submitted by SK11 - 11/20/2019

I purchased this on 11-12. I am still waiting for them to schedule a replacement delivery because they don't service microwaves. I have called twice but still no date to replace as of 11-20
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Push button to open microwave broke into 3 pieces

Submitted by Ashok - 11/19/2019

Push button to open microwave broke into 3 pieces AND they dont sell that part so I have buy an entirely new microwave within 2 years and Im really upset about that!
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Magnetron Failure at 5 years

Submitted by Don53 - 11/19/2019

My 5-yr old microwave has been arcing intermittently lately and service guy said that the magnetron may be bad. Paid $500+ for the unit originally plus the trim kit. Service guy said not worth fixing. The replacement version is Model KMCS3022GSS and can find it for $400+ but that is just too much money for warming food.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Buyer Beware

Submitted by MollyM - 11/18/2019

We bought a new home 1 year ago and installed a Kitchenaid Appliance Package that included this Microwave. We are now on our 3rd microwave in under a year and I am calling again today to order yet another one. The push button opener after a month or two sticks and then stops opening. If I had another option I would not go through this again! On a positive note, the Warranty Department has been wonderful and quickly sent out a brand new one each time. In addition, our side by side Kitchenaid refrigerator, 6 burner gas range and dishwasher have all been great.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Kitchen Aid

Submitted by Mtb19 - 11/11/2019

Kitchen Aid products are the best. Great product for the price.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Yep, it's a throwaway

Submitted by JJ15 - 11/10/2019

Bought this microwave in November 2017 to replace another Kitchenaid microwave that stopped working after only five years. Several parts of the display stopped working a few weeks ago, and now it's making a very loud humming noise and won't heat, which almost certainly means the magnetron is bad (and can't be repaired cost-effectively). So this "replacement" outdid its predecessor and only lasted 2 years. No wonder the warranty is only 12 months long. They know it'll barely last any longer than that. I certainly regret purchasing this product, and after two garbage microwaves in a row that both cost over $500 I won't be purchasing any more Kitchenaid applicance.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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looks nice

Submitted by stevemck - 11/7/2019

Great looking unit works great wife loves it for now
Originally posted on Kitchenaid.com

Yes, I recommend this product

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review microwave

Submitted by Mike41 - 10/31/2019

I am well pleased with this appliance at this time. I really like the capacity and ease of use so far.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Horrible

Submitted by Rajendra - 10/30/2019

Horrible, came apart in less than a year door latch stoped working and maufacturer does not make spare parts. Will never buy Kitchen Aid Microwave again.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Poor quality and durability, for the price!

Submitted by Nettie N. - 10/29/2019

Please don't waste your money upgrading to a product that will break in a year. We built and upgraded to kitchen aid appliances. It's been 14 months and the microwave is already bad. Called and they said it's out of 1 year Warrantee so the can't replace. Asked to buy a new one and add extended Warrantee to it and was told I can only get the one year free replacement Warrantee but can't extend. So they expect us to pay $609 for a product that will only last 1 year. What a reap off. now I'm worries about all the other appliances. Please don't wast your money, go with a better company.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Stylish and works great!

Submitted by azdweller - 10/28/2019

Have only had it for a few weeks but it is fine so far.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great fit in existing Kitchenaid built in.

Submitted by BKTexas - 10/23/2019

Purchased 30 days ago and performs above expectation. Looks great and extremely quiet.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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LED on display panel burnt out after 15 months

Submitted by Bill_G - 10/5/2019

One of the diodes on the display panel of my KitchenAid Microwave failed after only 15 months of use. The microwave it replaced was 24 years old one and worked perfectly, but was dated so it was replaced as part of a complete kitchen remodel. This is the first diode that I have ever seen fail as far as I can recall. Makes me concerned about the durability and reliability of the microwave and all the other KitchenAid appliances purchase for the remodel. Very disappointing and hard to miss since the missing diode should be on for 9 out of 10 numbers on the clock/timer.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Heat food evenly and quickly

Submitted by ellory - 9/26/2019

I bought this to replace my KitchenAid Microwave oven that died after 15 years of service. All my appliances were KitchenAid and I like their performance and durability so I had to replace with a similar brand and utility. This microwave was powerful and was a direct replacement so it worked well. The only problem I have with it is the mechanical door opener which is hard to press and feels like cheap material. It was the same type of mechanism as my old microwave and I was hoping they would make a better mechanism. Otherwise, it's a great unit.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great product!

Submitted by bwalthart - 9/26/2019

This was significantly more expensive than other options we were looking at but we are very glad that we paid the extra money.
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Yes, I recommend this product

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So bad

Submitted by KIN1989 - 9/24/2019

I bought it from best buy.I used a month button and those who can't see the numbers.Then it's just a year now, it's broken.
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No, I do not recommend this product

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Easy to use

Submitted by Gautam - 9/24/2019

This is a very powerful microwave that is very easy to use .
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Yes, I recommend this product

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Nice and good size

Submitted by mnaeger09 - 9/19/2019

I haven't installed this yet but am excited to. We are using it with it's trim kit to build into our cabinets.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Poor quality

Submitted by Logan87 - 9/15/2019

Buttons started peeling within 30 days of using the microwave and KitchenAid said since we reported it after 30 days cosmetics aren't under warranty. Don't recommend buying!
Originally posted on Kitchenaid.com

No, I do not recommend this product
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So far so good

Submitted by Mwilliams1069 - 9/13/2019

Only 2 weeks in, but all seems simple and straight forward
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great quality!

Submitted by Merg25 - 9/11/2019

We really love our new KitchenAid microwave! It has great features and is very quiet!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Just a bigger microwave

Submitted by Geno65 - 9/6/2019

This unit replaced a 7 year old smaller built in microwave. This unit is the same as the older unit but only bigger, in fact the operation booklets are almost exactly the same. The trim kit for the this unit is made of plastic vs. the old unit which was made from chrome metal and looked substantially better!!.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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not sure yet

Submitted by Bigjohn66 - 9/5/2019

I purchased a kitchen aid microwave exactly like this when my kitchen was remodeled two years ago. It stopped working and the company I purchased it from said there were no parts available. I purchased this one from Home Depot and purchased the 5 year warranty this time. The reason I went with this one is because I already had the trim kits and it fit in the custom cabinets.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Disappointed

Submitted by LJS1 - 9/5/2019

Open door button hard to push, slides microwave back every time. Other buttons usually have to be tapped several times to engage. Going to contact store regarding return.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Perfect fit and function in every way possible!

Submitted by DSchmitt - 9/4/2019

After much searching for the right microwave this unit works great. There was no learning curve required and is so easy to use. Thanks KitchenAid!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Fool me twice...no chance!

Submitted by Anne88 - 9/2/2019

We purchased this model in April 2017 along with a Kitchenaid wall oven and warming drawer with matching trim kits. By March 2018 the microwave was not working. The retailer put us in touch with the manufacturer and after a terrible and protracted process, the microwave was replaced by the manufacturer as it was still under the one-year warranty. Like other customers, we noticed the door stuck and the button had to be pushed multiple times. A couple of weeks ago, the unit stopped working. My husband called the Sears Home Appliance warranty service (as it was past-barely-the one-year manufacturer's warranty, but we thought it would be covered by our $49.99 per month policy, at least). The claim agent scheduled a service call. After 5 minutes in our home we were informed that because it is a countertop model, it would not be covered per our warranty. On top of that, Kitchenaid doesn't even repair these, and the service tech used the words "throw away model" just as I've seen in other reviews. At $489 plus tax (and another $125 for the trim kit), I'd expect more. When I called Kitchenaid they said "sorry" not under warranty. Two microwaves in just over two years?? Meanwhile, I'm trying to get the $75 "diagnostic" fee back from Sears (who could have looked up model and informed us it wasn't covered during the initial phone call), I am in search of another microwave to fit into the space and coordinate with the other two ovens. Given the number of almost identical reviews of this model (lasting one year or less and not repairable), door sticking, etc., I'm beginning to think this model is a lemon! I only wish I'd known that two years ago....And for anyone considering buying a Sears Home Warranty...don't! Their policy is garbage. I will be cancelling it after the third bad experience. They expect homeowners to wait 30 days for parts. Who can wait that long for their only refrigerator or washer to be repaired?
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Style

Submitted by SandiW - 8/29/2019

Nice replacement unit. Built in worked out great for us
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Don't do it!

Submitted by Margaret1 - 8/27/2019

I bought 5 KitchenAid appliances for our newly built home 1 year and 9 months ago. Three of the five have already needed repairs. The "countertop" microwave, (that I paid a large amount for, for which I purchased a trim kit and had my cabinet maker build to KitchenAid specs) has slowly lost ability to use the touch screen and this morning ceased to work altogether! I have contacted KitchenAid and was told that since it is a countertop model, they do not have parts available to perform a repair and that they can do nothing else for me (Except pay for the repair my fridge needs, which a repairman warned me against because it will only cause more problems). Meaning, that the only thing I can do now is throw out my microwave (that is less than two years old, that I built an entire cabinet around) and buy a new one. Not pleased with KitchenAid and how they stand behind their products. Not pleased.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Great microwave

Submitted by WKhan - 8/22/2019

Replaced the kitchenAid from 2007. That model lasted 12 years. So we decided to go KitchenAid again. Hoping it will last another 12 years. One thing that bothers me is they only provide 12 months warranty and sell you extended warranty when you register the product.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Microwave hard to open!

Submitted by Dtheriot - 8/14/2019

Everything this microwave offers is great, except the button to open the door. I'm told that's the way China does it. It is very hard to open. You have to push it extremely hard in s number of places before it will open. We had the convection/microwave before this one and it was simple to open. However, the convection microwave died in under 3 years.... never could make the convection feature work. Overall, kitchenaid has terrible customer service.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Looks great

Submitted by New gear. - 8/13/2019

Easy to use but the button to open the door is very difficult to push.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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super fast

Submitted by hawkfan20 - 8/8/2019

nice and quiet. my kids love the under counter location
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Best microwave ever!

Submitted by Lk Gros - 8/8/2019

My microwave went out so I chose KitchenAid brand to match all my other appliances. Best decision I could have made.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Efficient and Nice Quality

Submitted by Netja - 8/2/2019

I recently updated all our appliances and had experienced two GE Profile microwave lemons. I switched to this KitchenAid and am very happy we did so far. The quality is much better and it works great. The trim kit does not match the microwave though, however it does match the print guard stainless of our new KitchenAid fridge so it works for us.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Good, standard features. Heats food quickly.

Submitted by Sonny 2 - 8/1/2019

Heats quickly& gets VERY HOT. I find that only 70-80% power level is all that is needed. Have the 2.2 Cub. ft. model, which I recommend for being able to heat larger portions.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Button broken

Submitted by Mwh146 - 7/31/2019

Button you press to open microwave stopped working. Contacted customer service. They said another department needs to handle it because it's a countertop microwave. It's a $500 microwave that's less then two months old. I am still waiting for someone to follow up with me.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Right size

Submitted by rheur - 7/30/2019

It is a good microwave, not great, but was the right size as I was limited due to it being built into the wall. Wish that it had the express timing so when you pushed '1', it would warm for a minute
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Excelent Replacement

Submitted by Delaware - 7/25/2019

Our old Microwave burned out. This one fit perfectly and was easy to install and is a lot quitter than our old one.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Works great for about 1 year

Submitted by kmanHI - 7/18/2019

My parents have this microwave in their house. It is BEAUTIFUL and has all of the features you could ever want. It works awesomely for about 1 year and then it just dies and quits. They are now on their 3rd one!!!!! It's unbelievable that for the price and brand name, that they just are not reliable and the quality is completely lackluster to say the best. It's too bad as it looks like a great product...just doesn't last at all. AT ALL!
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Short Life

Submitted by marty21 - 6/23/2019

in late summer 2011, I purchased all Kitchenaid appliances- a commercial style range, dishwasher, refrigerator and microwave for my new kitchen. The microwave stopped working May 2015.and I purchased same Microwave to match the trim. Microwave #2 is now in need of replacement. This is not an appliance that's used daily. It appears that the life expectancy of this microwave is about 4 yrs. I will not be purchasing another Kitchenaid Microwave. it is too expensive for the quality of the product..
Originally posted on Kitchenaid.com

Yes, I recommend this product
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Great features and love the stainless steel look

Submitted by Gabriel94 - 6/14/2019

I bought this about month ago to replace my old microwave and I love the amount of space inside and the features... And the stainless steel look goes great with the refrigerator that I recently replaced too.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great Microwave

Submitted by melgreen11 - 6/6/2019

This microwave is much larger than any microwave we have ever had. It was easy to install and it looks great. We put it with a trim kit above our KitchenAid wall oven. The door button is a little hard to push, but we have gotten use to it. It cooks great.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Only last 1.5 years

Submitted by Lori_WA - 6/6/2019

Had microwave for year and a half. Now it makes very loud sound when on (deafening). Called Kitchenaid and they said too bad you have to buy a new one. Very discouraging as we have all Kitchenaid appliances. Was not expecting that response from this company. Then they pushed me to buy extended service contract for new microwave.
Originally posted on Kitchenaid.com

No, I do not recommend this product
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Nice microwave

Submitted by Leeroy044 - 5/23/2019

Works well, I like the push to add 30 sec button..
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Wonderful addition to my kitchen

Submitted by Legs - 5/1/2019

Love this microwave! Chose to use the kit that makes it look built in above my Kitchenaid 30" oven.....it is the perfect height for ease of use. Fast and easy to use.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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