Great features, but great faults too
Submitted by SupesFan -
7/30/2019
I got this appliance when I bought my house. All kitchen appliances were KitchenAid. I had been told they were top of the line, but I soon discovered it was not the case.
Within a year, the oven started beeping giving an error. I scheduled a repair and something was replaced. A few days later, the problem started again. The serviceman had come to check on the fridge and took care of the stove within the same call.
A few months later, it failed again. They replaced the console and seemed to work fine for over a year, with a few caveats: an error would show up once in a while and started beeping, or the buttons to stop the oven - when accidentally started - on the control panel would not work (when it was not locked, and we started the oven accidentally while cleaning, we would stop it by setting a timer - timer work - of 10 minutes so it would stop automatically).
One would think that these types of appliances would last more than three years. I am horribly disappointed with this brand and the quality of appliances, and extremely grateful that they do not have a line of washer and dryer because it would probably had been included in the house. It would be ok if one of the appliances failed, I would attribute it to chance, but within the first year, the stove, fridge, and microwave failed. I am sure the dishwasher did not fail because we do not use it.
Now, the oven stops working after a few minutes of putting it on bake mode and I have to call in to have it repaired because it is not old enough to replace, but it is old enough for the warranty (original and from the repair) to have run its course.
I do not recommend this product to anyone. In fact, I would say stay away from this brand.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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